Diamond.com will ship all over the world at a fixed rate of $50 US, which includes insurance for the full amount of the merchandise purchased. Should there be any additional fees in shipping due to the destination, we will communicate this with you immediately.
SHIPPING TIMES
Shipping times may vary depending on the destination.
RegionEstimated Delivery Time
Europe3-4 Business days
Asia3-4 Business days
Australia3-4 Business days
Middle East3-4 Business days
PLACING AN ORDER is as easy as 1, 2, 3.
Step 1: Choose the item(s) you would like to purchase.
Step 2: Contact Diamond.com at 1-514-223-7363 and ask to speak to Michael or e-mail our International Customer Service Rep at mleslie@diamond.com.
Step 3: Send payment (see details below).
RISK FREE 30 Day Money Back Guarantee
We want you to be absolutely satisfied with your jewelry. Wear it. Enjoy it. Show it off. If, within 30 days after receipt of your purchase you're not completely satisfied, return it for a full refund of the purchase price or replace it - no questions asked. All products should be returned in the original state they were received. Products which have been modified by another 3rd party jeweler or abused will not be accepted for refunds.

All Free Gifts with purchase must be returned with products, which are to be refunded. Refunds are not granted to products, which are not returned with the free gift.

ORDER STATUS
All orders that are shipped will be accompanied by an e-mail to confirm shipping. The e-mail will be sent to the e-mail address provided during the order process and it will include a tracking number.
PAYMENT
If the billing and shipping addresses are both within the US or Canada, we will accept Visa, MasterCard, American Express and Discover Card. The following payment types are accepted as well:
  • International Money Orders in US funds only and including shipping ($50)
  • Send to:
  • Diamond.com
    International Orders
    Attention: Michael Leslie
    1083 State Route 9
    Champlain, NY 12919
    USA
  • or e-mail our International Customer Service Rep at mleslie@diamond.com.
TAX AND DUTIES - SPECIAL INSTRUCTIONS TO INTERNATIONAL CUSTOMERS
Please note that you (the customer) are responsible for any customs tax or duties. Your customs agency will contact you regarding any duties for clearance.

The customer must pay any additional charges for customs clearance if any. Diamond.com has no control over these charges and cannot predict what they might be.

Customs policies vary from country to country; you should contact your local customs office in order to be fully informed.

COUNTRY EXCLUSIONS
We currently do not ship to Brazil, Nigeria, India, Indonesia, Pakistan and Russia. Please note that Diamond.com reserves the right to refuse any International Order as per our discretion. In the event that we are unable to ship to your country, we will inform you immediately.

JEWELRY RESTRICTIONS
From time to time we are unable to ship certain items internationally due to certain distribution agreements.